Self Service Password Reset

As a St Helens schools user, you have the ability to reset your school password yourself.

Register

Before you do this you will need to register for the service. If you've not yet registered, we'd strongly recommend you do. Click here to get started. 

We've created a user guide on registering should you have problems, click here to view it.

Reset

Once you've registered you can reset your password here,

https://passwordreset.microsoftonline.com/

Enter your email address and a code will be sent to your phone or personal email address.

If you cannot reset your password, you'll need to call the service desk on 01744 676525 (Option 2)

We've put together a FAQ for your information. Click here to view it.

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